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Energy Saving Grants

what is fuel poverty?

78% of households in fuel poverty contain children, the elderly, or someone with a long-term illness or disability

(DECC  Annual Fuel Poverty Statistics, 2016. England. National Statistics)

Government Schemes

Cold Weather Payment

The Cold Weather Payment is paid if you receive certain benefits including income-related Employment and Support Allowance and Universal Credit.

It is made when your local temperature is either recorded or forecast to be be an average of zero degrees Celsius or below over 7 consecutive days.

This applies to the period 1st November to 31st March.

£25 is paid for each 7 day period.

Energy Bills Rebate Scheme

In February 2022 the Government published its Energy Bills Rebate Scheme.

Under the scheme millions of households will receive up to £350 to help with the cost of living following the rise of the energy price cap.

All domestic electricity customers will get £200 off their energy bills in October with 80% of households receiving £150 Council Tax rebate from April.

The non repayable Council Tax rebate applies to all households in council Tax band A - D in England.

The £200 energy discount will be paid back automatically over the next 5 years.  

In Scotland, Wales and Northern Ireland the £200 rebate will apply.  The Devolved Governments will instead receive a lump sum which they will distribute

Warm Home Discount Scheme

The Warm Home Discount Scheme is a one-off discount of £140 on your electricity bill between October and April

This has finished for winter 2021/22

There are two groups:

The Core Group

  • An energy supplier that is part of the scheme
  • Your name (or partner's name) on the bill
  • Receiving the Guarantee Credit element of Pension Credit 

The Broader Group

  • Customers in vulnerable groups such as those on low income or on certain means tested benefits may also be able to apply.
  • Eligibility for these customers will vary between energy suppliers with some being more generous than others. 

The following suppliers are part in the scheme.  

  • Affect Energy (See Octopus)
  • Atlantic
  • Boost
  • British Gas
  • Bulb Energy
  • Co-operative Energy (See Octopus)
  • E (Gas and electric)
  • Ebico (Core group only)
  • Ecotricity (Core group only)
  • EDF Energy
  • E.ON
  • GE UK (Green Energy UK - Core group only)
  • London Power
  • M&S Energy (See SSE)
  • Nabuh Energy
  • Octopus
  • Outfoxed the Market
  • OVO
  • Rebel
  • Sainsbury’s Energy (see British Gas)
  • Scottish Gas (see British Gas)
  • Scottish Hydro (see SSE)
  • ScottishPower
  • So Energy
  • Southern Electric (see SSE)
  • SSE
  • SWALEC (see SEE)
  • Utilita
  • Utility Warehouse 

Those who automatically qualify for the scheme should get a letter.  

If you don't get a letter and you think you qualify get in touch with the Warm Home Discount Scheme Telephone: 0800 731 0214

It is recommended that you check with your supplier as soon as possible.

The discount will not affect Cold Weather Payments or Winter Fuel Payments.

Winter Fuel Payment

If you were born on or before 26th September 1955 you may be eligible for a Winter Fuel Payment.

The payment is between £100 and £300 depending on your individual circumstances.

If you receive state pension or another social security benefit (but not housing benefit, Council Tax reduction, Child Benefit or Universal Credit) the payments will be made automatically.

If you do not receive a payment and you think you qualify you will need to make a claim for winter 2021/22 by 31st March 2022.

The Winter Fuel Payment does not affect other benefits and is tax free.

Home Energy Scotland

Home Energy Scotland is a network of local advice centres covering all of Scotland. It is funded by the Scottish Government and managed by the Energy Saving Trust.

It's expert advisors offer free, impartial advice on energy saving, keeping warm at home, renewable energy, greener travel, cutting water waste and more. 

Telephone FREE: 0800 808 2282 for help you cut your energy bills and stay warm this winter.

Or use the online contact form on the website.

It can direct you to grants, discounts and free insulation offers funded by the Scottish Government or energy companies in Scotland.

Company Schemes


Auriga implement and deliver solutions to help reduce household financial hardship.

It manages funds for Seven Trent Water, United Utilities, Thames Water, NHS and local authorities.

Access is via their 'Ask Bill' website.  It provides free and impartial help on water, energy and debt.  Enter your postcode to find out what's available in your area.


Envo, an energy company have funding for free cavity wall insulation, solid wall insulation, loft insulation and boiler replacement.

It is open to those on low income, the fuel poor and vulnerable households.

Some of the criteria for qualifying under the scheme is the receipt of PIP/DLA or other similar type of support.

To apply complete the online form on the website.

Priority Services Register

Energy suppliers are obliged to offer a Priority Services Register to its vulnerable customers. This includes consumers who have a disability, a visual or hearing impairment, long term ill health or over pensionable age.

It provides free services such as priority reconnection after power cuts, regular meter readings if you’re unable to do it yourself, and bills provided in large print and Braille if required.

If you require electricity for essential medical equipment including electric beds and hoists the supplier has to give you advance notice of any disruption to your supply.

They may also provide annual as appliance safety checks for those who own their own home.

To find out about these services contact your existing energy supplier.

Charis Grants

Charis administers charitable funds on behalf of a number of energy providers and local authorities.

They include:

  • BES Utilities
  • British Gas
  • EDF Energy
  • E.ON Energy Fund
  • nPower
  • Scottish Power
  • SSE
  • OVO
  • British Energy solutions
  • Utility Warehouse
  • Park Homes Warm Homes Discount (reopens September 2022)

Their schemes provide financial assistance towards paying for bills and other essential household items.

It also administers similar schemes for The Fuel Bank Foundation, Anglian Water and Cambridgeshire County Council.

Some of the application forms can be downloaded from the Charis website or you can request a form from their Request Line.  Telephone: 01733 421060 

To apply for support you usually have to be a current domestic account holder.

British Gas Energy Trust/Scottish Gas Energy Trust

These trusts supports families and individuals struggling to pay their bills and suffering from fuel poverty.

It awards grants:

  • To clear domestic gas/electric debts from British gas and other suppliers
  • To buy essential white goods and cookers
  • For boiler repairs and replacements
  • To help towards funeral arrears

The scheme is open to anyone but you must live in England, Scotland or Wales.

Applications may be made online or you can print an application form from the website.

In addition the Trusts provide a Bounce Back Checklist full of links to extra tools, resources and information on benefits and other schemes.


E.on are able to help their customers on low income with energy saving home improvements.

This may include a replacement boiler, loft or cavity wall insulation.

You may be eligible if:

  • You claim certain income related benefits
  • You own your home or rent from a private landlord
  • Your boiler is more than 5 years old and it's broken or not working properly

To apply:  complete the simple application form.

Scottish Power

Scottish Power operate a Hardship Fund to help customers who have difficulty paying their bills.

You need to be in receipt of certain benefits or have a low income.

Applications need to be made through a recognised Debt Advice agency. The scheme is administered by Social Enterprise Direct who will consider any applications.

Energy Information

Citizens Advice Comparison

Citizens Advice (England only) have a search and comparison tool of all gas and electricity suppliers.

You just need to add your postcode and a few questions about your energy use.

The Energy Saving Trust

The Energy Saving Trust provides information on grants and energy saving tips for the whole of the UK.

Divided into the four regional areas you can undertake an on-line search to find out what help you can get to to improve the energy efficiency of your home.

Their online tools and calculators are useful for ideas on how to use less energy and have lower energy bills.

Schemes and conditions vary around the country.

There is a Scottish Grants and Discounts Database that is straightforward to access.

Check out the other pages…….

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